Developer journey & client journey side-by-side, dengan touchpoint IndoCode di tengah. Pengalaman bertambah halus tiap fase.
journey
title Developer Journey
Discover IndoCode: 3: Dev
Apply + portfolio review: 4: Dev, IndoCode
Technical test + interview: 3: Dev, IndoCode
Onboarded to talent pool: 5: Dev
Matched ke peluang relevan: 5: Dev, IndoCode
Interview dengan klien: 4: Dev, Klien
Sign Penugasan + escrow: 5: Dev, Klien
Submit milestone deliverable: 4: Dev
Receive payout 100%: 5: Dev
Repeat hire / referral: 5: Dev
journey
title Client Journey
Discover SEO/referral: 3: Klien
Submit brief: 4: Klien, IndoCode
3-5 vetted matches less 72jam: 5: Klien, IndoCode
Interview shortlist: 4: Klien, Dev
Optional Managed Pod: 4: Klien, IndoCode
Sign Penugasan: 5: Klien, Dev
Pay via escrow: 5: Klien
Milestone approve: 4: Klien
Repeat hire / scale tim: 5: Klien
| Touchpoint | π’ P1 MVP | π΅ P2 Scale | π£ P3 Expansion |
|---|---|---|---|
| Discovery | SEO + komunitas organik | + Referral program v1 | + Global SEO + Public API |
| Matching | Rule-based v1, manual review | Hybrid (rule + curator) | ML v2 + auto-shortlist |
| Onboarding | Email-driven manual ATS | Self-service dashboard | Mobile native + auto-scoring |
| Managed Pod | Tidak ada | Pilot bilingual PM | Tier enterprise + SLA |
| Payment | Stripe MoR (USD/IDR) | + Deel payroll-style | + Multi-currency invoicing |
| Communication | Email + WhatsApp | In-app chat | + Native push + AI assist |